Catering Group · Smart Ordering
#Service case ·2026-06-26 12:54:46
Background
The group's directly-operated restaurants faced heavy ordering queues at peak hours with low manual efficiency, and members and data were siloed across stores.
Solution
We deployed an integrated QR-ordering and POS system: guests self-order by scanning and orders reach the kitchen directly, while dishes, members and campaigns are unified across stores for refined chain operation.
Results
- Peak-hour table turnover up ~20%
- Ordering labor cost down ~30%
- Unified membership enables efficient private-domain marketing