Retail Chain · Mini-Program Mall
#Service case ·2026-06-27 12:54:46
Background
The client operates dozens of offline stores and long faced missing online channels, scattered members and fragmented inventory, hoping to achieve integrated online-offline operations through digitalization.
Solution
Leveraging our multi-end SaaS capabilities, we built an online mall covering WeChat mini-program and H5, unified the membership, inventory and marketing centers, and added store pickup and local delivery for 'order online, fulfill nearby'.
Results
- Online orders reached 35% within six months
- Member repurchase rate up about 28%
- Real-time inventory sync, stock-out rate dropped significantly