Government Service · Multi-end Platform

Background

The client wanted to consolidate scattered offline services online so citizens can 'run fewer errands', while supporting multi-terminal access and unified data management.

Solution

Using our multi-end SaaS, we built a unified service platform covering mini-program and PC, supporting item submission, progress query and notifications, with centralized back-end management.

Results

• One-stop handling for high-frequency items
• Average processing time notably reduced
• Unified multi-end access with centralized data